Orygen Experiences manufactures jewelry on demand and therefore does not have a stock of finished products. Once the DNA sample is received, our team needs a minimum of 15 days for the completion of the jewel and final assembly.

Prices include the next shipping costs: delivery and collection of the collector kit. Deliver the jewel is not included.

If an error occurs in the prices, we will contact you immediately to give you the option to confirm or cancel your order.

Orygen Experience accepts payments by Visa, Mastercard and American Express. The charges will be made upon receipt of the order confirmation and the collection kit will be sent once the payment is successful.

Taxes will be added to the price if applicable anywhere in Spain. Rates and tariffs for international orders are not included in the Orygen invoice.

Orygen orders from Europe should arrive within two days of the time of the delivery order. The order must be made before 18:00 hours (Barcelona, Central European Time, CET, GMT + 2 h) so that it can be received within two working days. If placed anywhere else shipping may take a week.

If you want to cancel or modify your order, please contact us as soon as possible. customer@orygenexperiences.com. We will do our best to respond to your request. However, once the order has been collected by the courier, it will not be possible to make any changes.